Privacy Notice

Party Pals Event Care LLC (“Party Pals,” “we,” “our,” or “us”) respects your privacy. This Privacy Notice explains how we collect, use, and protect information when you visit our website, request a quote, contact us, or otherwise interact with Party Pals online.

Information We Collect

When you use our website or contact Party Pals, you may voluntarily provide information such as:

• Your name and email address
• Phone number, if provided
• Event date, event type, and venue or location
• Number and ages of children expected to participate
• Party theme, requested activities, and other event details
• Information you choose to include in a message or inquiry
• Booking and service-related information

Please avoid submitting unnecessary sensitive personal information through our general website contact or quote forms.

We may also automatically receive limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information, depending on the technologies and service providers used by our website.

How We Use Your Information

We may use information we collect to:

• Respond to questions and quote requests
• Determine availability and prepare customized service options
• Plan and coordinate Party Pals services
• Communicate with you regarding an inquiry or booking
• Provide customer support
• Process transactions through our payment providers
• Maintain and improve our website and services
• Protect the security and integrity of our business
• Comply with applicable legal obligations

We may also use contact information for marketing communications where permitted by law. You may opt out of promotional emails at any time.

Information About Children

Party Pals provides services involving children; however, our website is intended for adults, parents, guardians, event planners, and other individuals arranging services—not for children to use independently.

We do not knowingly use our website to solicit personal information directly from children under 13.

Parents or guardians may provide information about children when necessary to inquire about or arrange Party Pals services, such as a child’s age or information reasonably necessary for event planning and safety.

Information collected specifically for a booked event may also be governed by the applicable Party Pals service agreement, registration documents, waivers, or event policies.

How We Share Information

Party Pals does not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate our business. These may include website hosting providers, payment processors, email or communication services, scheduling or booking systems, and other vendors that assist us in providing our services.

We may also disclose information when required by law, to protect our legal rights, to address fraud or security concerns, or when reasonably necessary to protect the safety of Party Pals, our clients, participating children, or others.

Payments

If you make a payment online, payment information may be collected and processed by a third-party payment processor.

Party Pals does not necessarily receive or store your complete credit or debit card information. Payment providers process that information according to their own privacy and security practices.

Cookies & Website Technologies

Our website may use cookies or similar technologies to operate properly, remember preferences, understand website traffic, or improve the visitor experience.

Depending on the tools used on our website, certain third-party services may also place or access cookies.

You can generally control cookies through your browser settings, although disabling certain cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites or platforms, including social media and payment or booking services.

Once you leave the Party Pals website, the privacy practices of the third party will apply. Party Pals is not responsible for the privacy practices or content of websites we do not control.

Data Security

We take reasonable administrative and technical measures to help protect personal information under our control.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

How Long We Keep Information

We may retain personal information for as long as reasonably necessary to respond to inquiries, provide contracted services, maintain business and transaction records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

Information that is no longer reasonably necessary may be deleted or securely disposed of in accordance with our practices and applicable law.

Your Privacy Choices

• You may contact Party Pals to request that we update or correct information you previously provided.
• You may also ask us to delete information where appropriate, although we may retain certain records when necessary to comply with legal obligations, maintain legitimate business records, resolve disputes, or enforce agreements.
• Marketing communications may be discontinued by using any unsubscribe option provided or by contacting us directly.

Changes to This Privacy Notice

We may update this Privacy Notice as our website, services, or privacy practices change.

When we make updates, we may revise the “Last Updated” date displayed at the top of this notice. We encourage visitors to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Notice or how Party Pals handles information, contact: